What LuzIQ Does
Three Modules. One Unified Platform.
Every service is fully managed — no tools to learn, no staff hours to spend. Run one module, run all three. Together they compound into measurable revenue.
Module 01⚡ 6-hr Response SLA — Guaranteed
Review Management
Every review answered — on-brand, on-time, on every platform — without pulling a single hour from your team.
Without LuzIQ
What's quietly costing you bookings
- Reviews going days without a response
- Off-brand, copy-paste replies that guests notice
- Low response rates dragging down OTA ranking
- No system for flagging the same complaint across platforms
- Sentiment buried in a spreadsheet no one reads
With LuzIQ
What you get instead
- ✓100% review response rate — Google, TripAdvisor, Booking.com, Expedia, Yelp, Hotels.com
- ✓Every reply on-brand, reviewed by hospitality humans before it posts
- ✓Guaranteed 6-hour response SLA, 7 days a week
- ✓Recurring-complaint detection tied to operational departments
- ✓+0.12★ average rating lift per response cycle (~3 months)
- ✓100% response rate signals activity to Google and OTA algorithms — properties that respond to every review rank measurably higher in local search than those that don't.
Module 02
Social Media Management
A living feed that fills your funnel — algorithm-aware content, community management, and measurable engagement.
Without LuzIQ
What's quietly costing you bookings
- Accounts that go dark for weeks at a time
- Generic stock content that doesn't reflect your property
- DMs and comments sitting unanswered
- No strategy behind what gets posted, or why
- Followers that never turn into bookings
With LuzIQ
What you get instead
- ✓0 hrs of staff time on content or community
- ✓Consistent organic reach growth
- ✓Measurably higher engagement rates across every platform and format
- ✓Offer strategy and link optimization that converts followers into reservations
- ✓DMs, comments, and tags handled daily by a real person
Module 03
Intelligence Reports
The monthly view of what's actually moving the needle — reputation, social, competitive, and revenue — in one executive-ready report.
Without LuzIQ
What's quietly costing you bookings
- Monthly reports that read like screenshots with no story
- No visibility into the comp set — only your own numbers
- Sentiment data no one can act on
- Can't tie online performance to revenue or OTA rank
- Ownership asking for proof you can't produce
With LuzIQ
What you get instead
- ✓One composite visibility score tracked month over month
- ✓Competitor benchmarking across rate, reviews, and engagement
- ✓Sentiment trends tied to operational issues you can fix
- ✓Rating-to-revenue modeling and OTA-rank movement
- ✓Executive-ready monthly report GMs can take to ownership
Side-by-Side
LuzIQ vs. Doing It Manually vs. a Generic Agency
Three ways to manage your property's online presence — here's what each actually looks like in practice.
Recommended
LuzIQ
In-House
Doing It Manually
Outsourced
Generic Agency
Review response rate
100% — guaranteed
~40–60% on a good month
Inconsistent — depends on the account rep
Response speed
6-hour SLA, 7 days a week
Handled reactively — if at all
24–72 hours, business days only
Brand voice
On-brand, reviewed by hospitality humans
Varies by staff member
Template-driven, one-size-fits-all
Hospitality expertise
Every team member has operated inside hotels
Your team — but stretched thin
Generalist — serves any vertical
Competitive intelligence
Comp-set benchmarking in every monthly report
Manual, ad-hoc — or not at all
Rarely included
Revenue attribution
Rating-to-revenue modeling + OTA rank tracking
None
Impressions and likes
Contract
Month-to-month, cancel anytime
N/A
12-month minimum is standard
Staff time required
0 hours
10–20+ hrs / month
2–5 hrs / month in coordination
Review response rate
LuzIQ100% — guaranteed
Manual~40–60% on a good month
AgencyInconsistent — depends on the account rep
Response speed
LuzIQ6-hour SLA, 7 days a week
ManualHandled reactively — if at all
Agency24–72 hours, business days only
Brand voice
LuzIQOn-brand, reviewed by hospitality humans
ManualVaries by staff member
AgencyTemplate-driven, one-size-fits-all
Hospitality expertise
LuzIQEvery team member has operated inside hotels
ManualYour team — but stretched thin
AgencyGeneralist — serves any vertical
Competitive intelligence
LuzIQComp-set benchmarking in every monthly report
ManualManual, ad-hoc — or not at all
AgencyRarely included
Revenue attribution
LuzIQRating-to-revenue modeling + OTA rank tracking
ManualNone
AgencyImpressions and likes
Contract
LuzIQMonth-to-month, cancel anytime
ManualN/A
Agency12-month minimum is standard
Staff time required
LuzIQ0 hours
Manual10–20+ hrs / month
Agency2–5 hrs / month in coordination
See it in action — book a demo.
A 30-minute walkthrough of the platform with a hospitality strategist. No pitch deck, no pressure — just your property, your gaps, and the fastest way to close them.