Every unanswered review costs you customers. Every inactive social account loses reach. LuzIQ handles both.
¹ Sources: CGA by NIQ / SIP by Pernod Ricard, 2025; BrightLocal, 2026. Other statistics sourced from hospitality research. Individual results vary by business, market, and service tier.
Most hospitality and SMB businesses are losing ground online without even knowing it. These are the six gaps LuzIQ addresses.
Every unanswered review is a missed chance. Platforms penalize the silence, customers notice it, and your ranking quietly drops.
Generic copy-paste replies tell customers you didn't read their review. Do it enough and your brand voice disappears.
Algorithms penalize inactivity. Weeks of silence can erase months of organic reach overnight.
Likes don't pay the bills. Without a clear path from content to conversion, your audience grows — but your revenue doesn't.
The same complaint across platforms looks like noise. It's a pattern — and an operational fix waiting to happen.
Without a unified view of what's working, it's hard to justify the investment or make confident decisions.
Every service is fully managed by LuzIQ — no tools to learn, minimal ongoing staff time required.
AI-powered responses across all platforms — consistent, on-brand — without staff involvement.
Algorithm-aware content strategy that drives reach, engagement, and direct booking conversions.
Monthly AI-generated reports that prove impact across reputation, sentiment, social, and business outcomes.
From essential review coverage to fully managed presence and paid growth. Every plan is tailored to your business — no lock-in, no surprises.
View all plansFor businesses that need consistent, on-brand review responses across all platforms — without adding to staff workload.
For businesses ready to grow their digital presence — combining reputation management with a strategic social media program.
For businesses that want a strategic partner driving visibility, paid social campaigns, and measurable revenue outcomes.
Every engagement starts with a free brand audit — we analyze your current online presence and recommend the right plan for your business size, platform mix, and goals. No commitment required.
We designed the consultation process to give you real value before you commit to anything.
We learn about your business — your platform mix, current pain points, competitive landscape, and revenue goals. No pitch, just listening.
Scheduled within 1 business dayWe analyze your online reputation, review response rate, social presence, and competitive gaps — and show you exactly where bookings are slipping away.
Delivered within 48 hoursWe present the right-fit plan for your business size, goals, and budget. You decide if and when to move forward. No pressure, no contract required.
No commitment requiredBuilt by hospitality insiders who've operated inside IHG, Hilton, Marriott, Noble House, Omni, and Sonesta. We know exactly what hospitality operators need — and what agencies consistently miss.
Every tool, every workflow, every report was designed by people who've operated inside this industry.
Month-to-month pricing. No annual contracts. We earn your business every month — and intend to keep earning it.
AI handles the volume. Your dedicated strategist ensures everything is on-brand, on-time, and tied to business outcomes.
Every action tied to RevPAR, occupancy, and search rank. We don't report on impressions — we report on impact.
We'll analyze your online reputation and identify quick wins — no commitment required.
Get Your Free Brand AuditOr reach us at hello@luziq.io · We respond within 1 business day
